Privacy Policy

Privacy Policy


Introduction

We at Siras (sirasonline.co.uk)are committed to protecting your privacy. This policy outlines our practices regarding the collection, use, and sharing of your information through our website when you shop with us, contact us, or use our services.



Information We Collect

We collect information to provide and improve our services. We will only gather that information that we will genuinely use. We will collect any personally identifiable information, such as; name, title, company name, address, telephone number, or email id. All information is provided voluntarily by you though this website and email correspondence. We may use ways of collecting this information, such as; sign up forms, emails, posting reviews, registering account etc. This includes:

  • Personal Information: Your name, address, email address, and phone number when you create an account or place an order.
  • Payment Information: Your credit/debit card details or other payment information. Note: We use secure third-party payment processors for all transactions.
  • Usage Data: Information on how you access and use our site, including your IP address, browser type, and browsing activity.
  • Cookies: Data files placed on your device or computer to improve your browsing experience. See our Cookie Policy for more details.

We do not store credit card information and is only used when you are purchasing anything on this site. This information is always transmitted encrypted over the network for security purposes.



How We Use Your Information

Your information helps us to:

  • Process your orders and manage your account.
  • Improve our store and services.
  • Communicate with you about promotions, products, and services (with your consent).
  • Prevent fraud and protect our store.


Sharing Your Information

We do not sell your personal information. We may share your information with third parties in the following situations:

  • With service providers who assist us in order fulfillment, payment processing, and website operation.
  • For legal reasons, when required by law or to protect our rights.


Your Rights and Choices

You have rights over your personal information, including:

  • The right to access and receive a copy of your personal information.
  • The right to request correction of your personal information if it's inaccurate.
  • The right to request deletion of your personal information.
  • The right to object to processing or to request restriction of processing your personal information.
  • The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us at info@siras.co.uk.



Security of Your Information

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure, so we cannot guarantee the absolute security of your information.



Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.



Contact Us

If you have any questions about this Privacy Policy, please contact us at info@siras.co.uk or via our customer service page.